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Launch Your First Chatbot

New to Frase Answers? Start here to get your chatbot live.

• Create and Launch a Chatbot
• Test Your Chatbot in Sandbox Mode
• Add the Chatbot to Your Website
• Invite Team Members to Manage Your Bot
• Turn Off or Pause Your Chatbot

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Customize Your Chatbot Experience

Customize the look, feel, and behavior of your chatbot.

• Configure Your Chatbot
• Customize Your Chatbot’s Design
• Customize Your Bot's Greetings & Messaging
• Create a Custom Journey for Specific URLs
• Collect Emails from Conversations

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Teach Your Chatbot

Feed your bot the right information so it can answer accurately.

• Knowledge Sources Explained: Crawls and Datasets
• Crawl Content from Your Website

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Train & Refine Answers

Improve chatbot responses based on real conversations.

• How to Train Your Chatbot
• Edit or Improve a Trained Answer

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Analyze Performance

Preview conversations and track how your chatbot performs.

• Understand Your Analytics Dashboard

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FAQs & Troubleshooting

Running into issues? Get answers and fix common problems.

• Why did my crawl fail?
• How do I hide the chatbot from a page?
• Can I retrieve deleted conversations or trained answers?
• What languages does the chatbot support?

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