1. Frase Answers Help Center
  2. Launch Your First Chatbot

Turn Off or Pause Your Chatbot

Learn how to remove or temporarily hide your chatbot from your website.

In this article

Temporarily disable the chatbot

💡 Use this method if you only want to hide the bot from specific pages without needing to uninstall any code.

  1. Go to the Bots tab in the left sidebar
  2. Click on the chatbot you want to disable
  3. Navigate to the Configuration tab, then click on Targeting


  4. Under the Targeting section, remove the URL where the chatbot is currently set to appear
  5. Click Save in the upper-right corner

After you refresh your website, the chatbot will no longer appear on the removed pages.

Remove the chatbot completely

💡 Use this method stops the chatbot from loading anywhere on your site.

To fully remove the chatbot from your website, uninstall the code snippet you added during setup.