Edit existing responses in your dataset to keep your chatbot accurate and up to date.
Sometimes you may need to update a response—whether it’s to correct outdated info, refine the language, or improve clarity. Here’s how to quickly edit any trained answer in your dataset.
Access the Dataset
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Go to the Knowledge tab in the left sidebar.
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Click on the dataset that contains the answer you want to update.
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You’ll see a list of trained questions and their answers.
Edit the trained answer
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Find the question you’d like to update
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On the right side of the entry, click the pencil icon
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Make your desired changes to the question, answer, variants, or any advanced settings
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Click Save to update the entry
💡 Changes take effect immediately, and your chatbot will begin using the updated response right away.