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Intro to Content Governance

Use AI more confidently with tools that keep your content aligned, on-brand, and high quality.

Content Governance (found in the left sidebar under AI Knowledge Hub) is where you define the rules, guidelines, and guardrails that help your team and your AI write in your brand’s voice—without sacrificing speed or consistency.

These tools don’t just catch mistakes after the fact. They proactively guide content creation by giving AI the context and constraints it needs to generate writing that feels human and on-brand.

Content Governance is made up of three core tools:

Brand Voice

Define how your brand sounds across every piece of content—whether it’s sharp and direct, or warm and conversational.

You can analyze existing writing or manually set your tone across four key traits:

  • Formality

  • Assertiveness

  • Emotion

  • Politeness

Once set, Brand Voice automatically applies that tone to your AI-generated content.

👉 Learn how to define and use Brand Voice

Terms

Create your brand-approved word list—and flag the ones you want to avoid. Terms let you control things like:

  • Preferred language (e.g., platform instead of tool)

  • Banned phrases

  • Conditional terms that should be used carefully

The system flags any off-brand terms in real time, so your team can fix them before content goes live.

👉 Learn how to set and enforce Terms

Reference Documents

Centralize the source material your AI should rely on. From product specs to brand guidelines, Reference Docs give your team a single place to upload, organize, and activate the documents that inform content accuracy.

Once uploaded, Frase’s AI will reference them to generate more informed, grounded outputs.

👉 Learn how to upload and use Reference Documents