Refund and Cancellation Policy

A few things to note:

  • Canceling your plan (or any add-ons) will remove any discounts, promo codes, or coupons associated with your account.
  • If you choose to resubscribe in the future, those offers won’t be applied retroactively.

Need step-by-step instructions? Here’s how to cancel your subscription.

Our Refund Policy

Since Frase offers a free trial and all plans require manual sign-up, we generally don’t offer refunds.

We typically do not refund:

  • Unused months on annual plans
  • Past charges when a cancellation wasn’t submitted

We also reserve the right to deny refund requests if:

  • You’ve created multiple trial accounts
  • You’ve violated our terms of service or fair use policies 

Have questions about refunds? Reach out to our support team at [email protected].

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